GUEST RELATIONS AGENT
GUEST RELATIONS AGENT
Key Responsibilities
• Guest Welcome: Greet guests warmly on arrival and ensure they feel valued throughout their stay.
• Guest Support: Handle guest inquiries, special requests, and complaints promptly and professionally.
• VIP Service: Assist with VIP arrivals, room arrangements, and personalized touches.
• Coordination: Communicate guest needs and preferences to relevant departments to ensure seamless service.
• Feedback: Collect guest feedback and follow up to ensure satisfaction and resolve any issues.
• Standards: Maintain lobby and guest areas in line with hotel presentation and service standards.
Qualifications & Experience
• Proven experience in a relevant position preferably in a 5* resort or hotel environment.
• Fluency in English.
• Fluency in a second language (Russian, German, French).
• Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).
• Degree/Diploma in Hospitality/Tourism.
• Strong communicative, interpersonal & problem-solving skills.
What we offer
• Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.
• Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
• Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.
Για υποβολή αιτήσεων κάνε κλικ εδώ!
| Κωδ. Αγγελίας | ΕΓ456916 |
| Τύπος | Ζητούνται για Εργασία |
| Κατηγορία | Ρεσέψιον - Υποδοχή |
| Περιοχή | Χανιά, Κίσσαμος |
- Είδος απασχόλησης:
-
Πλήρης απασχόλησηΕποχική απασχόληση
- Αμοιβή:
- Μηνιαία
- Δημοσιεύτηκε:
- Πέμπτη, 08 Ιαν 2026
- Επισκέψεις:
- 145