ΗΡΑΚΛΕΙΟ - ΛΑΣΙΘΙ: 2810 342474 ΧΑΝΙΑ: 2821 200210 ΡΕΘΥΜΝΟ: 2831 600610

LOBBY COORDINATOR

Key Responsibilities

Guest Assistance & Hospitality: Welcome guests warmly, provide information about hotel facilities, services, and local attractions, and address inquiries, requests, or complaints promptly.

Lobby Management: Maintain cleanliness, organization, and ambiance of the lobby; manage guest flow and seating arrangements during peak periods.

Interdepartmental Coordination: Collaborate with front desk, deluxe concierge, and groom coordinator desk to ensure smooth check-ins, check-outs, and VIP guest arrivals/departures.

VIP Support: Assist in coordinating special arrangements for VIP guests, ensuring exceptional service and attention to detail.



Qualifications & Experience

Proven experience in a relevant position preferably in a 5* resort or hotel environment.
Degree in Hospitality Management / Tourism.
Fluency in English.
Fluency in a second language (Russian, German, French).
Strong communicative, interpersonal, managerial & problem-solving skills.


What we offer

Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.

Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.

Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.
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